On the occasion of Facebook Places going live in the UK (17th September 2010 for posterity) an ex-colleague and I had the Twitter conversation which is played out below for your entertainment and edification. And the moral of this story? I dunno. Why not suggest one? (Also available on Slideshare). …
A couple of things that I’ve posted on the Blonde blog over the last few days. THE TAIL-END CHARLIES OF SOCIAL MEDIA A post that draws an analogy between being exposed in a glass bubble at the back of a Second World War bomber and being the public face of …
On my last trip to the Netherlands I took the train from Schipol into Amsterdam. If my kids had been there, they’d have been all excited about the double-decker train carriages. But what I like best about Dutch trains is the lack of gratuitous, pseudo-service announcements. The Dutch treat you …
This post was inspired by a random lunch with a profane Welshman. I use Tweetdeck in an attempt to impose some order on the real time opinion and content assault that results from following several hundred people. Most of that content can be filed under ‘professionally useful”. Some generous, well-read …
Some time back I had a visit from the then managing director of Seychelles Breweries. He was an ex-pat Scot looking to return to Edinburgh. Now I myself relocated from London to Edinburgh for a better quality of life but, as you can appreciate, his motivation for a move wasn’t …
A sure sign of a strong client relationship is if you find yourself being described as a “good listener”. It is an attribute to which clients attach great value. That’s because there’s more to good listening than meets the ear. Good listening is as much about the culture of the …
Innocent sent me a letter. In fact they sent my 5 year old daughter Madeleine a letter. Actually they sent her two letters. Madeleine eats loads of vegetables but hasn’t quite got her head round the whole fruit thing just yet. Innocent Smoothies for kids are the exception to that …
The woman – whose name was Bev – said, “Craig, the hardest things in the world are being unique and having your life be a story. In the old days, it was much easier, but our modern fame-driven culture, with its real-time 24-7 marinade of electronic information, demands a lot …
There’s a track on Public Enemy’s 1991 album – Apocalypse 91 … The Enemy Strikes Black – called A Letter To The New York Post. Said newspaper had printed an article about PE rapper Flavor Flav allegedly beating up his partner, without (allegedly) checking its facts first. Rather than suing, …
Customer = organisation (e.g. Tesco) that buys from a manufacturer. Buy lots of product and have a direct impact on profitability. Think one to one, two-way conversations. Think capital C. consumer = person who buys from a Customer. Buy small amounts of product and have an indirect impact on profitability. …
