The culture of client relationships
A client who negotiated a fee proposal up rather than down, and what that tells us about the culture of client relationships.
Brand Purpose has its place
Purpose has its place. But that place might not be brand marketing. An examination of brand purpose from all angles and first principles.
Tone of voice: a very important waste of time
Getting tone of voice right is essential. But trying to precisely define a tone of voice is a waste of time. Tone of voice is a low resolution concept.
My very own planning handbook
I didn’t have planning or strategy in my job title until I was forty, when I was parachuted, feet first, into a Planning Director role. Before then I’d spent twelve years in various account management roles and six years as an agency MD. I held down Planning Director or Strategy …
Did I do a strategy?
Did I do a strategy? How can you tell? How do you make sure that your strategy behaves like one? This is a simple checklist for strategists and planners.
Values as culture as strategy- a case study
Summary Once upon a time I was Planning Director at a now defunct digital marketing agency called Blonde. Our values were Flair, Action, Rigour. We chose those values as a strategic remedy for growing pains in the business. We defined them to affect a shift in culture, underpinned by some …