Every message is garbled
The root meaning of garbled is sifted or sieved. On that basis every message is garbled and brand strategy is a coping mechanism.
The root meaning of garbled is sifted or sieved. On that basis every message is garbled and brand strategy is a coping mechanism.
You lose fidelity between what you say about your brand & what your customers feel about it. Brand infidelity. Brand strategy is how you cope.
It’s no bad thing for a business to have a chip on its shoulder. It puts fire in the belly of the brand. For brand strategy, it’s good to go fishing for chips.
A brand is a strategy. It should be a framework for making important choices. And not just the obvious ones about what to say and how to say it.
Brand values should be specific and strategic. “My values, three ways” shows how to do this using me as a case study.
Some thoughts for the CEO’s of b2b and service businesses on getting your story straight. A vital component of brand strategy.
Brand values are like genes. They dictate attributes and behaviours. Humans share 98.8% of our genes with chimpanzees. It’s the 1.2% that make all the difference. The same goes for brand values.
Purpose has its place. But that place might not be brand marketing. An examination of brand purpose from all angles and first principles.
Getting tone of voice right is essential. But trying to precisely define a tone of voice is a waste of time. Tone of voice is a low resolution concept.