At your service
Great advice, great service. Consultancy clients pay for the former and they expect the latter as standard, rightly so.
Gmail cares. A lesson in agency from a client.
Gmail is aware. Gmail cares. Gmail puts itself in my position. Gmail doesn’t want me to look bad. Gmail wants me to look good. Gmail has got my back. Gmail is technically a *client*. But Gmail is acting like my agent. We can all learn from Gmail. Agencies work for …
Pain management for agency folk
Most Americans can’t get their heads around cricket. In return, like many British people, I’ve never managed to get my head around American football (NFL). However, I do like one aspect of that otherwise arcane game. I like the bit where one side is attacking (offence) and the defending side …