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Tag Archive 'customer service'

Or, put another way, Hipstamatic is a “proper” business as well as a (very) good photography application. I posted last year about how, from the outset, Hipstamatic was walking the walk in terms of monetisation. It clearly had a business plan to go with its idea and its excellent execution. It’s time for an update. […]

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No, not websites. Real places. Both intensely popular. Both at risk of being victims of their own popularity. Both applying simple but not easy approaches to queue management. First the multi-award-winning Anstruther Fish Bar on the East Neuk of Fife. We took a trip up there on a Saturday evening before we made tracks for […]

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Innocent sent me a letter. In fact they sent my 5 year old daughter Madeleine a letter. Actually they sent her two letters. Madeleine eats loads of vegetables but hasn’t quite got her head round the whole fruit thing just yet. Innocent Smoothies for kids are the exception to that rule. And they’ve been running […]

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