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Category Archive for 'Corporate culture'

Russell Davies talked about the “machinery of government”. Steve Hilton talked about the “machinery of political funding” in the States. They were talking at the APG’s brilliant Strategy vs Robots conference at the Royal Institution. But they weren’t talking about technology. They were talking about how things get done. Machinery is a catch-all term for […]

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Remember when acid rain was the poster child of environmental damage? Along with the hole in the ozone layer it seems almost quaint now in the context of climate change. Time does that. Time is less of a healer and more of a tough-loving mother who gives you something to cry about if she feels […]

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I don’t have a problem with C-words in job titles, even though there are too many Chiefs these days. You can be the Chief of pretty much anything it seems. CEO, CFO, CIO, CMO, COO, CRO, CSO, CTO, C3PO. But I shudder inside when I hear the C-phrase. I get that C-Suite shudder. The C-Suite […]

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You learn a thing or two as the managing director of an advertising agency. Like what makes a good agency tick. Like what motivates good people. Like how it feels when the agency’s heart is in the right place. I was fortunate enough to be given temporary stewardship of such an agency for six years […]

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  instead of giving me customer service you gave me a stern talking to and let me off with a caution Ever had that feeling when someone you’ve known and liked for years inadvertently gives you a glimpse of their hitherto well-hidden or well-suppressed nasty side, and it irrevocably changes things between you? Something dies […]

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Watch this very funny Blackadder film clip. But watch it with these rules in mind. Imagine the action is taking place not in a Royal Palace but in an unbranded headquarters building in Covent Garden. Imagine that the heavily powdered thespians are actually senior Facebook executives. And imagine that Blackadder is saying “Twitter” rather than […]

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The Daily Mash doesn’t give a fuck. It will take the piss out of or start a fight with anyone if there’s a satirical point to be made or a pomposity-pricking laugh to be had at their expense. Just ask Mitt Romney. So, on the face of it, its approach to its website privacy policy […]

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Diageo (global drinks giant) picked a fight with Brewdog (small Scottish brewer). I’m not going to reiterate here what fight they picked, but you should read all about it from the mouth of the Brewdog horse. This post won’t make much sense if you don’t know the background. Suffice to say that it was the […]

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Story fracking.

What the frack is fracking? Fracking is an aggressive, invasive technique for extracting valuable raw materials out of hard to reach places. More specifically fracking is shorthand for hydraulic fracturing. Huge amounts (e.g. 8 million gallons) of carrier liquid and other substances are pumped at high pressure into underground rock layers to create fractures through […]

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A year ago I wrote about “The method behind the madness that is @Betfairpoker“. The post was based on a telephone interview with Richard Bloch, Betfair’s Head of Global PR. At the time the question on my lips was the question on the lips of most people who were encountering this zany, personality-led corporate Twitter […]

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